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Frequently Asked Questions
How far in advance should I book? expand_more
We recommend booking at least 2–4 weeks in advance, especially during peak season (March–May, August–September). Sabah Parks climbing permits are strictly limited.
What fitness level is required? expand_more
You should be able to walk 6–8 km continuously and climb 2,000+ m elevation gain over 5–7 hours. Regular cardiovascular training 4–6 weeks before your climb is highly recommended.
What is your refund/cancellation policy? expand_more
Full refund if cancelled 14+ days before departure. 50% refund if cancelled 7–14 days before. No refund within 7 days. Date changes are subject to permit availability.
Do you provide equipment? expand_more
We provide trekking poles on request. You need to bring your own hiking boots, raincoat, warm layers, headlamp, and personal items. Via Ferrata harness and equipment is included in ferrata packages.
Is the climb suitable for children? expand_more
Children aged 10+ may attempt the climb with parental consent. The minimum age for Via Ferrata is 16. All climbers must be in good physical health.